Are you planning to opt for EE mobile but confused about whether it’s a good choice? In that case, scroll down the page and find the best and unbiased EE Mobile Review. With the very new smartphones, SIM-only deals, and lighting fast network coverage, EE is undoubtedly one of the best telco service providers in UK. EE also include an eSIM option, you can choose to download eSIM if you phone support eSIM.
EE is a part of the BT Group ( (alongside BT and Plusnet)), which runs the UK’s biggest and fastest mobile network. It offers excellent 4G and 5G coverage to satiate the consumers’ needs. Additionally, EE is best in providing home and business broadband using both 4G and fixed-line connections.
The users will be amazed to know that EE’s retail presence exceeds 600 shops across the country, which is an added plus. Still thinking, Is EE a good network? Keep reading the page and read the guide that entails everything you need to know, including SIM Plans, customer service, network & coverage, international calling, and much more. So, without further ado, let’s get into it.
Pros and Cons
Nothing is perfect and right in this world, and EE is no exception. Switching to this telco provider comes with both pros and cons. It is recommended to walk through its advantages and disadvantages to make an informed choice.
Pros
- You can bring your own phone and bring your own number.
- Excellent perks and extras, including prime video, BT sport, Apple Arcade, and more
- Fastest 4G network in the UK
- 5G is available in almost every major UK town and city now.
- A wide range of family plans are available
- Unlimited slow speed data if your data runs out
- It offers a wide selection of handsets
- Good customer service
- Data gifting
Cons
- A little pricey
EE is a top-class mobile network in UK, especially if you want to have the fastest data possible. It provids faster speeds and lower latency than other rival networks, and also offers roaming outside the EU. It can be a little pricey compared with other mobile providers in UK. However if you mostly use your phone in the UK and not on a tight budget, EE is one of the best options.
EE Sim Only Plan Deals
Whether you are searching for SIM-Only deals or Pay As You Go plans, EE has got you covered always. It offers a variety of plans, so you can pick the one that fits your requirements and budget, of course.
When it comes to the Sim-Only plans, EE provides various options for 1-Month, 12 Months, and 24 Months. Here, we have pulled together all the deals and available plans to facilitate the users.
1 Month Plan
EE offers 1 month plan, starting from £22/ month and increasing to £35/ month. They all offer 5G connectivity for 5G phones with unlimited minutes and texts.
12 Months Plan
| Plans | Minutes | Texts | Data | Speed | Monthly Cost |
|---|---|---|---|---|---|
| 5GB No Frills | Unlimited | Unlimited | 5GB | 10 Mbps | £25.00 |
| 25GB Essentials | Unlimited | Unlimited | 25GB | 100 Mbps | £28.00 |
| Unlimited No frills | Unlimited | Unlimited | Unlimited | 10 Mbps | £30.00 |
| Unlimited Essentials | Unlimited | Unlimited | Unlimited | 100 Mbps | £35.00 |
| Unlimited Essentials Plus | Unlimited | Unlimited | Unlimited | 100 Mbps | £39.00 |
If you are interested in long-term contracts, then EE won’t disappoint you. It offers five one-year or 12-month plans to ease the consumers. These offer both 5G and 4G network coverage, depending on the handset, with unlimited texts and minutes.
24 Months Plans
| Plans | Minutes | Texts | Data | Speed | Monthly Cost |
|---|---|---|---|---|---|
| 25GB Essentials | Unlimited | Unlimited | 25 GB | 100 Mbps | £16.00 |
| 100GB Essentials | Unlimited | Unlimited | 100 GB | 100 Mbps | £20.00 |
| Unlimited Essentials | Unlimited | Unlimited | Unlimited | 100 Mbps | £23.00 |
| Unlimited Essentials Plus + EU Roaming | Unlimited | Unlimited | Unlimited | 100 Mbps | £27.00 |
| Unlimited All Rounder + EU Roaming | Unlimited | Unlimited | Unlimited | Uncapped speed | £42.00 |
| Unlimited All Rounder for iPhone + EU Roaming | Unlimited | Unlimited | Unlimited | Uncapped speed | £42.00 |
| Unlimited Full Works + EU and Beyond Roaming | Unlimited | Unlimited | Unlimited | Uncapped speed | £48.00 |
| Unlimited Full Works for iPhone+ EU and Beyond Roaming | Unlimited | Unlimited | Unlimited | Uncapped speed | £48.00 |
EE mobile provides excellent long-term 24 months plans for their loyal customers, which is a good option for most people.
Running out of data? Worry not, as EE offers great value mobile Add-ons to facilitate the users. Opt for the 4GEE plan and top up on your Talktime and data allowance.
Compared with other mobile carriers, EE is relatively expensive, you can check the cheapest phone plans to find affordable sim only plans.
EE Pay As You Go
Not interested in long-term contracts and searching for EE Pay As You Go plans? Scroll down the page and learn more about these deals here. EE offers four Pay As You Go plans that are jam-packed with tons of features.
| Network | Minutes | Text | Data | Time | Price |
|---|---|---|---|---|---|
 | 500 mins | Unlimited | 8GB | 30 days | £10.00 |
| Unlimited | Unlimited | 25GB | 30 days | £15.00 |
| Unlimited | Unlimited | 50GB | 30 days | £20.00 |
| Unlimited | Unlimited | 125GB | 30 days | £30.00 |
| Unlimited | Unlimited | Unlimited | 30 days | £35.00 |
These plans offer speeds at 25 Mbps, data rollover, and free data boosts. Moreover, you don’t have lock-in contracts with them, and you can switch whenever you want. EE Pay As You Go plans are simple to use, and users can start them again automatically using their credit.
Also, keep buying these packs to help you earn a free boost to your minutes, texts, or data every three months. You can earn Free Boosts even when using your pack allowances when traveling across 48 destinations in Europe.
EE Mobile Network and Coverage
EE is second to none when it comes to mobile networks and coverage. You’ll be glad to find out that most reports agree that EE offers the widest network in the UK, and its 4G network reaches 99% of the country’s population. They offer excellent signals to both rural and urban areas, so you can easily get coverage, no matter where you live in the UK. It offers 2G, 3G, 4G, and 5G coverage.
This telecom provider settles at around 85% of the UK in terms of geographical coverage. While the stats compare favorably to its competition, there are certain parts where you’ll get little or no signals. That’s where the EE’s coverage checker comes into the role.
This tool lets you check whether your current location receives enough signal or not to avoid any further hassle. Remember that the coverage will vary based on your device, so check accordingly.
EE 5G is available in almost every major UK town and city now including over 1,000 UK towns, cities, and villages. EE now provides 5G coverage to at least 73% of the UK’s population.
Network and Coverage is a category where EE truly shines. It is counted amongst a few telecom providers that cover the maximum part of the country.
International Calling from UK
Do your family and friends live abroad, and you are looking for a way to connect with them? Well, in that case, EE Mobiles UK offers an excellent choice. The users can enjoy cheap international calls with EE and stay in touch with their loved ones for less.
EE offers a variety of international packs and add-ins, giving you great rates to call your connections overseas.
The International add-on
With EE, the International add-on is valid for 30 days, with cost £14.05 a month. You can make 500 minutes international calls on landlines and mobiles in 50 countries with their International Extra pack.
The International: 50 countries
| Australia | France | Jersey | Puerto Rico |
| Austria | Germany | Korea (Republic of) | Romania |
| Bangladesh | Gibraltar | Luxembourg | Singapore |
| Belgium | Greece | Malaysia | Slovakia |
| Bulgaria | Guernsey | Malta | South Africa |
| Canada | Hong Kong | Mexico | Spain |
| China | Hungary | Mongolia | Sweden |
| Colombia | Iceland | Netherlands | Thailand |
| Croatia | India | New Zealand | Turkey |
| Cyprus | Ireland | Nigeria | USA |
| Czech Republic | Isle of Man | Norway | Virgin Islands (US) |
| Denmark | Israel | Poland | |
| Finland | Italy | Portugal |
The International Extra add-on
You can also grab The International Extra add-on to enjoy calls to even more places. The users can call 100 countries from the UK, including UAE, Pakistan & Kenya, from 11.26p a minute. You will get 250 international minutes for £28.15 a month in this plan.
Full country list (A-Z): 100 counties
| Andorra | Faroe Islands | Kenya | Reunion |
| Angola | Fiji | Korea (Republic of) | Romania |
| Argentina | Finland | Kuwait | Russia |
| Australia | France | Luxembourg | St Pierre & Miquelon |
| Austria | Germany | Macao | Saudi Arabia |
| Bangladesh | Gibraltar | Malaysia | Singapore |
| Belgium | Greece | Malta | Slovakia |
| Bermuda | Guadeloupe | Martinique | South Africa |
| Bolivia | Guam | Mexico | Spain |
| Brazil | Guatemala | Mongolia | Sri Lanka |
| Brunei Darussalam | Guernsey | Namibia | Swaziland |
| Bulgaria | Honduras | Netherlands | Sweden |
| Cambodia | Hong Kong | Netherlands Antilles | Switzerland |
| Canada | Hungary | N Caledonia | Syrian Arab Republic |
| Chile | Iceland | New Zealand | Thailand |
| China | India | Nigeria | Tonga |
| Colombia | Indonesia | Norway | Turkey |
| Costa Rica | Iran | Pakistan | United Arab Emirates |
| Croatia | Ireland | Panama | Uruguay |
| Cyprus | Isle of Man | Paraguay | USA |
| Czech Republic | Israel | Peru | Uzbekistan |
| Denmark | Italy | Philippines | Venezuela |
| Dominican Republic | Japan | Poland | Vietnam |
| Egypt | Jersey | Portugal | Virgin Islands (US) |
| El Salvador | Jordan | Puero Rico | Zambia |
International Roaming Service
EE does support international roaming, for some sim plans, it already includes free EU roaming. For those plans that exclude EU roaming, you can use Pay As You Go credit card, the cost is 70p a minute and 30p a text to use your device in the EE Europe zone. You also need to buy a 500MB data add-on for £3.
And if roaming outside EU, the price will be very high, avoid using it. You can check the international roaming rates here.
Who uses the EE network?
There are two MVNOs, who are using the EE network, namely BT Mobile and Plusnet mobile. Being EE MVNOs, these telecom providers use the same core network infrastructure to ease their customers, so you can easily get the same coverage you would enjoy on EE direct. However, you won’t always get the same maximum speeds when using MVNOs.
Let’s find a brief overview of both these MVNOs so you can make the right choice.
BT Mobile
BT Mobile is a great choice for BT Broadband Customers. Although BT is an MVNO, you can safely say that EE uses BT’s infrastructure to offer excellent broadband speed. Beyond that, BT has several same selling points as EE, including 5G service and 4G speeds.
Plunet Mobile
Owned by BT, Plusnet offers the same services as BT and EE; however, it’s less premium than both of them. It means that prices are lower, despite having good coverage and broadband speed. The network also allows tethering, but data limits are low.
EE Mobile customer service
The most recent customer service report claims that users are almost satisfied with EE’s customer service. But, contrary to the belief, the satisfaction score in the report sits at 85%, which is slightly lower than O2 and Three Mobile. However, it is higher than Vodafone, so you can easily take a chance.
So, all and all, EE’s customer service neither stands out nor is significantly worse than its competitors. It is average and makes you satisfied if you need it.
To connect with them, go to the Contact Us page for help and support with anything you need, from account and billing, mobile upgrade, or technical support and order updates.
The users can message them between 8:00 am to 10:30 pm every day or call them at the following numbers to get support.
- Dial 150 if calling from EE Mobile
- Connect at 0800 079 8586 from the EE landline
- Use 0800 956 6000 from another provider
FAQs
Yes, absolutely. EE offers the best-in-class mobile network, making it a great choice for those looking for the fastest data possible. It is widely appreciated for providing higher speeds, lower latency, and competitive extras, including smart benefits and easy roaming.
Yes, EE is 100% better than O2, especially regarding downloading speeds and network coverage. It offers a download speed of 39Mbps compared to 17,3Mbps for O2, making it a clear winner.
Yes, sure. EE offers excellent network coverage. The majority of reports claim that it has the widest network in the UK, covering 99% of the population, so there’s a better chance that you will receive good signals wherever you live in the country.
The cheapest EE sim costs around £10/ month, and it offers unlimited texts and minutes with 10GB of data per month. The sim is value for money and is an ideal choice for those looking just to try the network coverage of this mobile service provider.
Final Verdict
So, that’s all about EE Mobile Review. We hope this guide has helped you learn about this telecom provider so you can make an informed choice. EE offers mobile network services to the users, covering around 99% of the UK’s population. Moreover, it also offers 5G access in major towns and cities to enjoy the fastest speeds.
While it is slightly more expensive than other providers, its perks and extra benefits make it worth the price.
Article Updates
- Aug 30, 2024: Updated sim plans and roaming charges