If you are searching for broadband with high-speed connection and excellent reliability, look no beyond Sky Broadband and stay connected always. It is a prominent internet service provider in the UK that offers lightning-fast download speeds and excellent customer service to ease the users.
With a monthly price of only $25, Sky Broadband is the perfect solution for anyone looking for an affordable high-speed internet connection. This internet service provider is a leader in the broadband world, with millions of subscribers in the country.
So, if you are looking for a provider with an excellent track record, Sky Broadband might be the best pick. It renders a good range of broadband speeds for all types of households. However, this broadband is a bit expensive to set up, which might be a disadvantage for budget-savvy users.
Still wondering whether switching to this broadband is worth it or not? Keep scrolling the page and find the detailed Sky Broadband Review to eradicate all your confusion and queries. So, without further delay, let’s get into it.
Pros and Cons
Every service provider has pros and cons, and Sky Broadband is no different. While it offers excellent speed, great connections, and satisfactory customer service, there are various points at which this broadband lags and needs improvement.
Before jumping into a detailed review or reaching a conclusion, it is essential to get well aware of both ups and downs of the Sky broadband service. We hope this will surely help you make an informed choice afterward.
Pros
- Awesome TV Bundles
- Great speed
- Sky Glass and Sky Q are highly rated among customers
- Easy to switch
- Eye-popping discounts when you add a mobile phone plan
- Good router
Cons
- Expensive TV service
- High setup-up cost
- Pricey if not bundling TV plans
Sky Broadband Plans and Cost
Sky Broadband has made a great success and is now one of the biggest names in the broadband world, along with BT and Virgin Media. It offers plenty of plans to cater to users from different walks of life. Moreover, Sky is one of the best choices if you are searching for triple-play broadband, phone, and TV Bundle.
This broadband prefers keeping things simple and thus offers two FTTC-based fibre services and three ultra-fast FTTP plans, and the prices for new users might be very tempting.
The three major plans offered by Sky Broadband are Superfast 35, Ultrafast, and Gigafast. Read on the page to find the complete Sky Internet Reviews, and choose the plan wisely.
| Plan | Price | Average Download Speed | Average Upload Speed | Learn More |
| Superfast 35 | £25 | 36Mb/s | 9Mb/s | View Plans » |
| Ultrafast | £32 | 145Mb/s | 27Mb/s | View Plans » |
| Gigafast | £55 | 900Mb/s | 90Mb/s | View Plans » |
Superfast 35
- Price: £25 a month for 18 months
- Average Download Speed: 36Mb/s
- Average Upload Speed: 9Mb/s
It is an entry-level plan recommended for streaming and browsing in smaller households. For £25 per month, the user will get an average download speed of 36 Mbps and an average upload speed of 9 Mbps.
This plan is bundled with Broadband Shield security features, Safe Search filters, and its latest Broadband Hub.
Ultrafast
- £32 a month for 18 months
- Average Download Speed: 145Mb/s
- Average Upload Speed: 27Mb/s
If you have a medium-sized family with decent internet usage, this Ultrafast plan might be the best pick for you. It is mainly recommended for streaming and gaming in UHD.
The plan comes with speed guarantees and security features, as included in the previous plan. You can opt for the Broadband Boost to ensure that you get wifi in every room.
Gigafast
- Price: £55 a month for 18 months
- Average Download Speed: 900Mb/s
- Average Upload Speed: 90Mb/s
It is the fastest among all, making it suitable for the busiest and large households. The plan serves as future-proof broadband for those looking for great speed and excellent features. With an average download speed of 900Mbps, you can get anything from the internet in just a matter of seconds.
The plan comes with Sky’s Speed Guarantee, which means that if your connection falls below the minimum speed, you can claim your month’s subscription price back.
What makes this plan more enticing is that it is slightly cheaper than BT and Vodafone’s equivalent, thus an ideal choice for those looking to save a few bucks on premium options.
Want to give your existing package a boost? Go for the Sky Broadband Boost by investing £5 extra per month. It adds several other benefits to your plan like you can book engineer visits at no extra charge or 2GB of extra data on the mobile contract if broadband goes down. The Boost plan also gives you access to Sky’s Buddy App, which lets you set time limits on children’s devices.
Sky Broadband Coverage
Thinking Is Sky Broadband any good? Well, that might be the common question that arises in everyone’s mind when switching to a new broadband service provider. Sky Broadband relies on Openreach for its fibre network, which means that you will get the Openreach connection when opting for the Sky services.
It puts around 93% of the country’s population in reach of Sky’s superfast services. The broadband offers excellent coverage in the country, and hence, you can stay connected to the internet no matter where you go.
Ultrafast and Gigafast services primarily rely on the full-fibre FTTP, which is currently covering around six million homes. Recently published performance figures by Ofcom cover the Superfast option and give Sky about 24-hour download speeds of 52.6Mbps. The research also claims that Sky customers are mostly happy and satisfied with their coverage and connection speeds, which is an added plus.
While Sky Broadband offers great coverage in the country, it’s still recommended to check the Openreach website and find out whether your area is getting full-fibre connection or not before switching to the plan.
Moreover, Sky offers Speed Guarantee with some plans, according to which if you don’t get the promised speed, they will give your money back. Moreover, they perform daily line checks to avoid sudden network interruption.
Routers and installation
Sky Hub router
Sky Broadband review seems incomplete without discussing the Sky Hub router and hefty installation charges. All new Sky Broadband customers receive the Sky Hub router, no matter whatever package they have chosen.
Features of Sky Broadband Hub Router
Here’s mentioned some of the key features of Sky Hub Router that makes it a worthy addition.
- It automatically connects your devices to the fastest wifi channel and frequency.
- Like other modern routers, Sky Hub also uses 2.4Ghz and 5Ghz bands.
- It has four ethernet ports, thus allowing you to use a wired connection for up to four devices.
- It features VDSL2 and ADSL2+. VDSL2 indicates that the hub is connected by superfast fiber optic cable to your home, while ADSL2+ refers to that you are connected via a phone line.
You can Visit Sky to learn more about its hub router.
Installation
One of the major downsides of Sky Broadband is its high installation charges. The set-up price is around £19.95, which is pretty much higher for an average household. Furthermore, installation of the broadband might take about ten days from the time you order. Sky will give you an activation date according to your order.
If you have planned to opt for Sky Broadband but don’t have a suitable phone line, an appointment will be made for an Openreach Engineer, so he can come to install a new one before activating your Sky services.
The absence of a phone line and the installation of the new one might delay the process. Once the router arrives, and your broadband is activated, you can easily start up by yourself. Sky offers a guide on its official website, featuring all details about setting up the Sky Router and connecting your devices either wirelessly or through a wired connection.
It is suggested to keep your router in an open space and close to your master socket in order to get a high-speed connection.
Sky Broadband Customer Service
If you are still wondering, Is Sky Broadband any good, then you dig more into its customer service. No matter how good speed broadband offers or how affordable the plans are, the whole thing makes no sense if it lags the customer service. But thankfully, that’s not the case with the Sky Broadband.
Sky Broadband is one of the best and leading broadband services in the UK. It has great value for money, and its customer service is second to none. If you have any problems with your broadband, don’t worry, as Sky Broadband has got you covered. Its customer service team is available 24/7 to help you with whatever problem you are experiencing.
It is widely applauded for offering excellent customer service to its users throughout the country and is readily available to fix all the troubles. You can connect them in the hour of need, and they will resolve your query on the go, so you can easily use the internet without any hindrance.
Furthermore, to cut through the clutter, they offer you handy guides that deal with all kinds of issues and queries related to Accounts and Subscriptions, Sky TV, Billing and payments, Sky Broadband, Sky Mobile, Sky Go, Sky Talk, Sky Yahoo Mail, and a lot more. Just visit their official site, access the guide, and resolve your common queries.
You will be glad to know that over 90% of the customers who use online guides get the help they need before having to call the customer executive.
Contact Sky Services: 033 7591 018
Contact Sky Services on 033 7591 018 and get in touch with professionals to deal with your query. However, keep in mind that the wait time might be a bit long during the busy periods; however, it varies according to the department. Moreover, you can also connect with the Sky Community to get help with your Sky Products.
This broadband does well with customer satisfaction. The Ofcom reports ranked Sky as the best provider when it comes to handling complaints. So, If you ever have any problems with your account or anything related to Sky, please don’t hesitate to reach out to them. They are always happy to help.
Frequently Asked Questions
Yes, absolutely. Sky Broadband offers excellent wifi services to the users so that they can easily connect to the internet without any interruption. It offers a similar quality router and service to BT, and speeds are almost the same. Moreover, Customer Service and Reliability are also on par. They offer multiple plans, so you can pick the one that goes well with your requirements and budget.
Both Sky and BT offer excellent speed, reliable networks, and value for money. However, the major difference lies in their fibre optic package. BT’s superfast fiber-optic package offers an average speed of 36Mb per second, while its Fibre 1 and Fibre 2 broadband give 50Mbps and 67Mb per second respectively.
On the other hand, Sky offers one fibre optic package, with 59mbps average speeds. So, all and all, both of them are worth choosing, and you can select the one that syncs with your household internet requirements well.
Yes. Sky Fibre operates on the Openreach network to provide the respective broadband connection. The Sky Hub needs to be connected to the Openreach Modem using the white Ethernet cable. Since it is connected to the Openreach network, it offers unlimited broadband, with speeds averaging 10 Mbps.
Final Verdict
It’s fair to say that Sky Broadband is one of the best broadband service providers in the UK and gives strong competition to the leading giants like BT and Virgin Media. They offer speeds that are up to 10x faster than most other providers, and that too at a budget-friendly price. Furthermore, it comes with various packages to suit everyone’s needs.
Sky Broadband offers packages with different speeds and bandwidths, and it also allows its customers to bundle its services together. It has a wide range of broadband technologies to provide its customers with the fastest possible internet service. That concludes with the Sky Broadband Review. We hope you have enjoyed reading the guide and found it worthwhile. With so much to offer, Sky can be a great replacement for your current internet provider.